Shipping policy

 




Shipping Policy

Shadow Velli Royalty

Last updated: 5/12/26

Thank you for shopping with Shadow Velli Royalty. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for important information regarding processing times, shipping rates, delivery estimates, and more.

Order Processing

  • All orders are processed within 3 to 5business days after payment is confirmed.
  • Orders are not processed, shipped, or delivered on weekends or holidays.
  • During high-volume periods, launches, or sales, processing times may be slightly delayed.
  • Customers will receive a confirmation email with tracking information once the order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times

Shipping Method Estimated Delivery
Standard Shipping [3–5business days]
Expedited Shipping [1–2 business days]
International Shipping [7–21 business days]

Delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other unforeseen circumstances.

Domestic Shipping

We currently ship within [United States / your countries served] using trusted carriers such as [USPS, UPS, FedEx, DHL, etc.].

International Shipping

  • International customers are responsible for any customs duties, taxes, or import fees required by their country.
  • Shadow Velli Royalty is not responsible for delays caused by customs clearance.
  • Shipping costs for international orders are non-refundable.

Order Tracking

Once your order ships, you will receive an email containing your tracking number. Please allow up to 24–48 hours for tracking updates to appear.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.

Shadow Velli Royalty is not responsible for:

  • Delays caused by incorrect or incomplete addresses
  • Packages delivered to the wrong address provided by the customer
  • Lost packages due to customer address errors

If you notice an error, contact us immediately at shadowvelliroyalty.svr@gmail.com

Lost, Stolen, or Damaged Packages

Shadow Velli Royalty is not liable for lost, stolen, or damaged packages once they have been handed over to the shipping carrier.

If your package arrives damaged or is marked delivered but cannot be found:

  1. Contact the shipping carrier directly
  2. File a claim with the carrier if necessary
  3. Reach out to us at shadowvelliroyalty.svr@gmail.com for additional assistance

Delayed Shipments

While we strive to meet all delivery estimates, delays may occur due to:

  • Weather conditions
  • Carrier issues
  • Customs processing
  • High order volume

We appreciate your patience and understanding.

Pre-Orders & Limited Drops

For pre-order or exclusive drop items:

  • Estimated shipping dates will be listed on the product page
  • Orders containing pre-order items may ship together once all items are available
  • Delivery timelines may vary depending on production schedules

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Shadow Velli Royalty
Email: shadowvelliroyalty.svr@email.com
Website: Shadow Velli Royalty Official Website www.shadowvelliroyalty.myshopify.com
TikTok: @shadowvelliroyalty